FAQs (Frequently Asked Questions)

Created by Roger Jamieson
Last updated: Nov 01, 2019

Looking for a quick answer to a question?  Searching for a solution to an issue?

Browse our FAQs for quick, concise answers to the most common questions and issues.


Try Car Show Pro!

Try Car Show Pro for only $1.00 per registration!

We're so sure you're going to love Car Show Pro that we're offering our service for 50% Off our standard price!

That's Right! 50% Off!

You'll have complete access to all the powerful features of Car Show Pro, including:

  • Powerful Event Administration tools
  • Online and/or On-site Registration 
  • Online credit card processing
  • Beautiful & Smart Dashcards
  • Online and/or Offline event judging
  • People's Choice Voting
  • Comprehensive Winner's Lists and reports

More information: Try Car Show Pro

Offer only available to new clients hosting a new show. Credit card processing fees still apply.
Call us toll-free at 1-844-855-4277 for more information

 How do I create a membership?

Membership is quick and easy.  Please refer to our User Guide article, Creating a New Membership.

 I've forgotten my password. How do I get it back?


No problem.  Refer to our Forgot Password article in our User Guide.

 I'm having trouble logging in. The Log In button doesn't do anything.


If the Log In button doesn't seem to be working, the most probable cause is that the page did not load correctly and you will need to refresh your browser cache.

  1. You may find instructions to clear your browser cache at the Refresh Your Cache website. 
  2. If you are still unable to log in, please use the 'Send Browser data to Car Show Pro Support' link at the bottom of the page and contact Support.

 How much is membership?


CSP membership is always FREE!  CSP members do not have to pay to register or keep their membership.  Fees are only charged for event registrations.

 How much does it cost to host an event on Car Show Pro?

CSP is offered on a 'per registration' basis.  CSP standard pricing is $2.00 per registration.  Online registrations, where the participant pays with their credit card, are subject to an additional 3.9% of the total ticket price (to cover credit card processing fees).

Try Car Show Pro!

Try Car Show Pro for only $1.00 per registration!

We're so sure you're going to love Car Show Pro that we're offering our service for 50% Off our standard price!

That's Right! 50% Off!

You'll have complete access to all the powerful features of Car Show Pro, including:

  • Powerful Event Administration tools
  • Online and/or On-site Registration 
  • Online credit card processing
  • Beautiful & Smart Dashcards
  • Online and/or Offline event judging
  • People's Choice Voting
  • Comprehensive Winner's Lists and reports


Offer only available to new clients hosting a new show. Credit card processing fees still apply.
Call us toll-free at 1-844-855-4277 for more information

Event administrators can set up their event one of two ways:

  • Pass on Fees to Customer
    • This option is the most commonly used by adding the CSP fees to your registration fee, thereby passing on the fees to the registrant.  This is the default option for new events.

  • Absorb Fees
    • This option is useful when you want to charge a specific amount for your registration fee.  CSP fees are 'built-in' to the total ticket price.

Examples of 'Pass on Fees to Customer' option

Your Registration FeeCSP Service FeeCredit Card Processing Fee
( charged to the event ) 
( see note below ) 		Registration Fee to participant
FREE$2.003.9%$2.00
By Donation$2.003.9%minimum $2.00
$5.00$2.003.9%$7.00
$10.00$2.003.9%$12.00
$20.00$2.003.9%$22.00


Examples of 'Absorb Fees' option

Your Registration FeeCSP Service FeeCredit Card Processing Fee
( charged to the event ) 
( see note below )  		Registration Fee
to participant 
$7.61$2.003.9%$10.00
$17.22$2.003.9%$20.00

Credit Card Processing Fee

Online registrations paid by credit card are subject to a 3.9% charge of the total ticket price to cover credit card processing fees. The credit card processing fee cannot currently be charged to the participant and will be invoiced to the event. On-site registrations are not subject to the 3.9% fee.

NOTE

All fees will be charged in the currency of the country that the event is held.

Your Car Show Pro representative will discuss both options with you during your consultation.

For more information on pricing and how to get started, please contact our sales department @ 1-844-855-4277