FAQs (Frequently Asked Questions)

Looking for a quick answer to a question?  Searching for a solution to an issue?

Browse our FAQs for quick, concise answers to the most common questions and issues.

Membership is quick and easy.  Please refer to our User Guide article, Creating a New Membership.

No problem.  Refer to our Forgot Password article in our User Guide.

If the Log In button doesn't seem to be working, the most probable cause is that the page did not load correctly and you will need to refresh your browser cache.

  1. You may find instructions to clear your browser cache at the Refresh Your Cache website

  2. If you are still unable to log in, please use the 'Send Browser data to Car Show Pro Support' link at the bottom of the page and contact Support.

CSP membership is always FREE!  CSP members do not have to pay to register or keep their membership.  Fees are only charged for event registrations.

CSP is offered on a 'per registration' basis.  CSP pricing is $2.00 per registration.  When the participant pays with their credit card, are subject to an additional 4.0% of the total ticket price + $0.39 (to cover credit card processing fees).

Try Car Show Pro!

You'll have complete access to all the powerful features of Car Show Pro, including:

  • Powerful Event Administration tools

  • Online and/or On-site Registration 

  • Online credit card processing

  • Beautiful & Smart Dashcards

  • Online and/or Offline event judging

  • People's Choice Voting

  • Comprehensive Winner's Lists and reports

Call us toll-free at 1-844-855-4277 for more information

Event administrators can set up their event one of two ways:

  • Pass on Fees to Customer

    • This option is the most commonly used by adding the CSP and CC Processing fees to your registration fee, thereby passing on the fees to the registrant.  This is the default option for new events.

  • Absorb Fees

    • This option is useful when you want to charge a specific amount for your registration fee.  CSP fees are 'built-in' to the total ticket price. The event will be invoiced for fees.

Examples of 'Pass on Fees to Customer' option

Your Registration Fee

CSP Service Fee

(if CSP Fee is passed)

Credit Card Processing Fee
( charged to the event ) 
( see note below ) 

Registration Fee

( to participant )

Your Registration Fee

CSP Service Fee

(if CSP Fee is passed)

Credit Card Processing Fee
( charged to the event ) 
( see note below ) 

Registration Fee

( to participant )

FREE

$2.00

4.0% + $0.39

$2.49

By Donation

$2.00

4.0% + $0.39

minimum $2.49

$5.00

$2.00

4.0% + $0.39

$7.70

$10.00

$2.00

4.0% + $0.39

$12.91

$20.00

$2.00

4.0% + $0.39

$23.32



Examples of 'Absorb Fees' option

Your Registration Fee

CSP Service Fee

(if CSP Fee is absorbed)

Credit Card Processing Fee
( charged to the event ) 
( see note below ) 

Registration Fee
( to participant ) 

Show Revenue

Your Registration Fee

CSP Service Fee

(if CSP Fee is absorbed)

Credit Card Processing Fee
( charged to the event ) 
( see note below ) 

Registration Fee
( to participant ) 

Show Revenue

$10.00

$2.00

4.0% + $0.39

total: $0.42

$10.00

$7.58

$20.00

$2.00

4.0% + $0.39

total: $0.82

$20.00

$17.18

If the event chooses to ‘Absorb Fees’, the event will be invoiced after the event for any fees

Credit Card Processing Fees

Online registrations paid by credit card are subject to a 4.0% charge of the total ticket price + $0.39 to cover credit card processing and service fees.

All fees will be charged in the currency of the country that the event is held.

Your Car Show Pro representative will discuss both options with you during your consultation.

For more information on pricing and how to get started, please contact our sales department @ 1-844-855-4277