FAQs (Frequently Asked Questions)
Looking for a quick answer to a question? Searching for a solution to an issue?
Browse our FAQs for quick, concise answers to the most common questions and issues.
Membership is quick and easy. Please refer to our User Guide article, Creating a New Membership.
No problem. Refer to our Forgot Password article in our User Guide.
If the Log In button doesn't seem to be working, the most probable cause is that the page did not load correctly and you will need to refresh your browser cache.
You may find instructions to clear your browser cache at the Refresh Your Cache website.
If you are still unable to log in, please use the 'Send Browser data to Car Show Pro Support' link at the bottom of the page and contact Support.
CSP membership is always FREE! CSP members do not have to pay to register or keep their membership. Fees are only charged for event registrations and ticket sales.
CSP is offered on a 'per registration' basis. CSP pricing is $2.00 per registration. When Car Show Pro processes a credit card, a CC Processing Fee of 4.2% of the total ticket price + $0.39 (to cover credit card processing fees).
Try Car Show Pro!
You'll have complete access to all the powerful features of Car Show Pro, including:
Powerful Event Administration tools
Online and/or On-site Registration
Online credit card processing
Beautiful & Smart Dashcards
Online and/or Offline event judging
People's Choice Voting
Comprehensive Winner's Lists and reports
Call us toll-free at 1-844-855-4277 for more information
Event administrators can set up their event one of two ways:
Pass on Fees to Customer
You can choose to Pass one or both of the CSP and CC Processing Fees to your buyers, thereby passing on the fees to the registrant.
Absorb Fees
You can choose to Absorb one or both of the CSP and CC Processing Fees. Your ticket fee is the fee the buyer will pay. The event will be invoiced for fee(s). This is the default option for new events.
Examples of 'Pass on Fees to Customer' option
Your Registration Fee | CSP Service Fee | Credit Card Processing Fee | Buyer Pays |
|---|
Your Registration Fee | CSP Service Fee | Credit Card Processing Fee | Buyer Pays |
|---|---|---|---|
FREE | $2.00 | 4.2% + $0.39 | $2.49 |
By Donation | $2.00 | 4.2% + $0.39 | minimum $2.49 |
$5.00 | $2.00 | 4.2% + $0.39 | $7.71 |
$10.00 | $2.00 | 4.2% + $0.39 | $12.93 |
$20.00 | $2.00 | 4.2% + $0.39 | $23.37 |
Examples of 'Absorb Fees' option
Your Registration Fee | CSP Service Fee | Credit Card Processing Fee | Buyer Pays | Show Revenue |
|---|
Your Registration Fee | CSP Service Fee | Credit Card Processing Fee | Buyer Pays | Show Revenue |
|---|---|---|---|---|
$10.00 | $2.00 | 4.2% + $0.39 total: $0.85 | $10.00 | $7.15 |
$20.00 | $2.00 | 4.2% + $0.39 total: $1.28 | $20.00 | $16.72 |
If the event chooses to ‘Absorb Fees’, the event will be invoiced after the event for any fees
Credit Card Processing Fees
Online registrations paid by credit card are subject to a 4.2% charge of the total ticket price + $0.39 to cover credit card processing and service fees.
Fees in the US or Australia will be charged in US dollars (USD). Fees in Canada will be charged in Canadian Dollars (CDN).
The Car Show Pro Fee (CSP Fee) and CC Processing Fees are non-refundable.
Your Car Show Pro representative will discuss both options with you during your consultation.
For more information on pricing and how to get started, please contact our sales department @ 1-844-855-4277