FAQs (Frequently Asked Questions)

Looking for a quick answer to a question?  Searching for a solution to an issue?

Browse our FAQs for quick, concise answers to the most common questions and issues.

Membership is quick and easy.  Please refer to our User Guide article, Creating a New Membership.

No problem.  Refer to our Forgot Password article in our User Guide.

If the Log In button doesn't seem to be working, the most probable cause is that the page did not load correctly and you will need to refresh your browser cache.

  1. You may find instructions to clear your browser cache at the Refresh Your Cache website

  2. If you are still unable to log in, please use the 'Send Browser data to Car Show Pro Support' link at the bottom of the page and contact Support.

CSP membership is always FREE!  CSP members do not have to pay to register or keep their membership.  Fees are only charged for event registrations and ticket sales.

CSP is offered on a 'per registration' basis.  CSP pricing is $2.00 per registration.  When Car Show Pro processes a credit card, a CC Processing Fee of 4.2% of the total ticket price + $0.39 (to cover credit card processing fees).

Try Car Show Pro!

You'll have complete access to all the powerful features of Car Show Pro, including:

  • Powerful Event Administration tools

  • Online and/or On-site Registration 

  • Online credit card processing

  • Beautiful & Smart Dashcards

  • Online and/or Offline event judging

  • People's Choice Voting

  • Comprehensive Winner's Lists and reports

Call us toll-free at 1-844-855-4277 for more information

Event administrators can set up their event one of two ways:

  • Pass on Fees to Customer

    • You can choose to Pass one or both of the CSP and CC Processing Fees to your buyers, thereby passing on the fees to the registrant.

  • Absorb Fees

    • You can choose to Absorb one or both of the CSP and CC Processing Fees. Your ticket fee is the fee the buyer will pay. The event will be invoiced for fee(s). This is the default option for new events.

Examples of 'Pass on Fees to Customer' option

Your Registration Fee

CSP Service Fee
(buyer pays)

Credit Card Processing Fee
( buyer pays ) 

Buyer Pays

Your Registration Fee

CSP Service Fee
(buyer pays)

Credit Card Processing Fee
( buyer pays ) 

Buyer Pays

FREE

$2.00

4.2% + $0.39

$2.49

By Donation

$2.00

4.2% + $0.39

minimum $2.49

$5.00

$2.00

4.2% + $0.39

$7.71

$10.00

$2.00

4.2% + $0.39

$12.93

$20.00

$2.00

4.2% + $0.39

$23.37



Examples of 'Absorb Fees' option

Your Registration Fee

CSP Service Fee
(event pays)

Credit Card Processing Fee
( event pays)

Buyer Pays

Show Revenue

Your Registration Fee

CSP Service Fee
(event pays)

Credit Card Processing Fee
( event pays)

Buyer Pays

Show Revenue

$10.00

$2.00

4.2% + $0.39

total: $0.85

$10.00

$7.15

$20.00

$2.00

4.2% + $0.39

total: $1.28

$20.00

$16.72

If the event chooses to ‘Absorb Fees’, the event will be invoiced after the event for any fees

Credit Card Processing Fees

Online registrations paid by credit card are subject to a 4.2% charge of the total ticket price + $0.39 to cover credit card processing and service fees.

Fees in the US or Australia will be charged in US dollars (USD). Fees in Canada will be charged in Canadian Dollars (CDN).

Your Car Show Pro representative will discuss both options with you during your consultation.

For more information on pricing and how to get started, please contact our sales department @ 1-844-855-4277

 


If you are looking to submit a support request, please visit our CSP Help Center